Terms and Conditions - National Casinos
National Casinos - Terms & Conditions
- 1.'The client' is any individual, company or organisation that books any service provided by National Casinos.
- 2.'In writing' or 'written' means any correspondence by email and/or letter.
- 3.The 'contract' constitutes the content of this document and all written correspondence between both parties.
If the client chooses to book any service provided by National Casinos, a deposit shall be required to secure the client's chosen date. By paying a deposit, the client enters into a contract with National Casinos.
The details of all bookings (your requirements and our agreement to provide our services) shall be agreed in writing prior to the paying of a deposit. If the client is unsure about any aspect of our service, the client must ask us for written confirmation before paying a deposit.
National Casinos will aim to provide a professional and reliable service to the client at all times and will take reasonable steps to do so. However, National Casinos will not be held liable for any perceived or actual loss by the client, financial or otherwise, particularly in the event of issues beyond our control.
The client is assured that National Casinos always do their best to attend all functions. However, if for any reason we are unable to do so, the client will be offered an alternative date or a full refund of any monies paid, including their deposit. In the unlikey event that we arrive late due to circumstances outside of our control, the client will only pay for the operating time of the casino on a pro rata basis. Any refunds due will be paid in full by National Casinos within 14 days.
Cancellation fees are charged as, once booked, we often refuse other bookings on the same date to ensure that we provide the highest level of service to our clients. The deposit paid at the time of booking is non refundable. If you wish to cancel your booking, you will lose your deposit. Cancellations made within 14 days of your event will incur the full amount due (in all cases, any amount due must be paid no later than 7 days after the date of your event). Cancellations made between 14 days and 1 calendar month of your event will be charged at the rate of 75% of the total amount due. Cancellations made more than 1 calendar month before the date of your event will be charged at the rate 50% of the total amount due.
The client accepts that any loss or damage to our equipment caused directly by the client or their guests may result in charges made to cover the cost of the damage (e.g. the cost of cleaning or recovering casino tables). Furthermore, the client exonerates National Casinos from all liability arising from the loss or damage to equipment, property or injury suffered by any person in connection with their event if directly or indirectly related to the use of drugs and/or alcohol.
National Casinos reserve the right to change or modify these Terms and Conditions with no prior notice and clients are advised to check them periodically.